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Vox AC30HW2 Hand Wired Guitar Combo Amp

Out of stock

Out of Stock. Place a 100% Refundable PreOrder. We will contact you with an ETA.

$2,799.00

RRP $3,799.00

Availability

0 Available in Newcastle Store

Warehouse Stock: GOOD

Vox AC30HW2 Hand Wired Guitar Combo Amp 2x12 Celestion GreenBacks from Musos Corner .

There may never have been an amp boasting such a lofty and pure sound in the entire history of VOX. The VOX Hand-Wired Series relies on the painstaking technique of turret board hand-wiring a method requiring a high level of skill and craftsmanship is used, resulting in wiring that's beautiful in its artistry, ensuring an efficient signal path with minimal loss and no restriction in amplitude.

In the Hand-Wired Series, tubes, transformers, speakers, chassis, and custom parts all join together in an ideal state to deliver the richest and most powerful sonic experience the ultimate amp. Not bound by tradition, the VOX Hand-Wired Series also provides a variety of new functions that keep pace with the needs of today's artists.

Offering a rich variety of tonal shadings and a broad model lineup, the enormous potential of the VOX Hand-Wired Series will reveal itself in any musical scenario.

Series No
SKU VOX-AC30HW2
warehouse_eta No
Colour Natural
Warranty Yes

VOX AC30HW2 Hand Wired Guitar Combo Amp Specifications:

  • Output Power: 30 Watts RMS into 8/16 Ohms
  • Tube Complement: eamp: ECC83/12AX7 (x3), Power amp: EL84 (x4), Rectifier: GZ34
  • Speakers: 12” Celestion G12M Green Back (x2); 8 Ohm
  • Inputs: NORMAL Channel Jacks: HIGH (x1); LOW (x1), TOP BOOST Channel Jacks: HIGH (x1); LOW (x1), FOOT SWITCH Jack
  • Outputs: POWER OUTPUT Jacks (x2 for external/extension speakers)
  • Dimensions (WxDxH): 705x260x550mm/27.76x10.24x21.65"
  • Weight: 30.8kg/67.9lbs
  • Included items: Power cable, VFS1 foot-switch, Dust cover

Constructed for ideal sound and power
Turret board hand-wired amps are every amp designer's ideal and every guitarist's dream, representing the ultimate in amplifier construction. Hand-wired amps are assembled entirely by hand, requiring staggering levels of technical expertise and care; and as such are often exclusive to today’s limited productions or high-end models. The VOX Hand-Wired Series pairs these demanding methods with rigorously-selected custom parts. These premium components are wired with a truly artistic degree of perfection. The result is that the subtle nuances of the guitarist's touch, the guitar's audio signature, and the natural character of the vacuum tubes are passed with perfect transparency to the speakers.

True all-tube design – preamp, power amp, and rectifier
The VOX Hand-Wired Series is a true all-tube amplifier, employing vacuum tubes in the preamp, power amp, and rectifier. The preamp uses three classic ECC83/12AX7 tubes. Depending on the amplifier wattage, the power stage uses either a quartet (AC30 models) or a duet (AC15 models) of EL84 tubes. The VOX Hand Wired Series use a tube rectifier. The AC30 models feature a GZ34 rectifier tube; while the AC15 models use an EZ81 tube. These three elements, when combined, provide the vibrant, organic and unmistakable tone that is the heart of the classic VOX sound.

Two-channel design: Top Boost and Normal
The VOX Hand-Wired Series preserves the traditional VOX two-channel design, providing a Top Boost channel and a Normal channel. True to form, the Top Boost channel delivers the legendary AC30 sound with a fully interactive tone stack. VOX has also added a new and unique HOT/COOL switch. The COOL setting produces the orthodox Top Boost sound, while the HOT setting bypasses the tone circuitry altogether to create a more pure sound to achieve richer gain. A VFS1 footswitch is included with your VOX Hand-Wired Series amp, so you can quickly change between COOL and HOT, right at those moments when you need an extra dose of drive. The controls for the Normal channel consist simply of a volume knob, giving you a cleaner and more natural tube sound. In addition, this channel offers a BRIGHT switch that, when engaged, adds emphasis to the upper harmonics of the tone.

Meets the challenge of today’s broader tonal palette
The traditional, inimitable sound of the legendary AC30 continues to fascinate the guitarists of today. Many modern players have viewed this timeless design and desired more up-to-date options. While continuing to preserve the classic AC30's sonic character, the VOX Hand-Wired Series offers the flexibility to meet the sound-creating requirements of a broad range of scenes and styles. The addition of a Master Volume and an Output Power (OP) mode switch lets you change the power amp's output level, delivering more detailed control over the gain/volume relationship, in turn providing more control over your sound. Despite being decked out in the retro-style fawn-colored vinyl suggestive of a 1960 era AC30, these amps are not mere nostalgia products – they are definitely designed for today's music scene.

“Old School” Master Volume bypass
The old AC30 had no master volume, nor indeed do most hand-wired amps. With such amps, high-gain sound meant that you needed to play at high volumes. High volume is unavoidable if tone is the primary consideration, but can be inconvenient in many situations. The VOX Hand-Wired Series provides a master volume control, but also provides an MV/BYPASS switch that completely bypasses the master volume section. This means that the legendary sound that has fascinated guitarists for more than fifty years can be faithfully reproduced, giving you a direct and pure high-gain tone.

A robust lineup to satisfy all players
The VOX Hand-Wired Series is just that – a complete series offering true all-tube, hand-wired tone in a variety of models. Beginning with the combo styles, choose either the 30-Watt AC30 model with two 12-inch speakers, or the more modest 15-Watt model offering a single 12-inch speaker. The AC30HW2X and AC15HW1X are proudly equipped with legendary Celestion Alnico Blue speakers. Often associated with classic VOX amps, these speakers are known for their glorious dampened attack, warm lows, mellow upper mid and brilliant bell-like top end. When pushed hard, Alnico blues evoke rich definition and develops beautiful musical compression. The AC30HW2 and AC15HW1 models instead offer Celestion G12M Greenbacks, noted for their broad mid-range attack and restrained top-end, providing a punchy attitude when chording, and a searing lead tone. If a stack is your more your style, VOX is pleased to offer the AC30HWH 30-Watt Hand-Wired head. Complete your rig with the V212HWX cabinet, providing a stylish cosmetic match and housing two of the 12-inch Celestion Alnico Blue speakers. The AC30HWH head comes with a high-performance VOX speaker cable, painstakingly designed to provide a low-loss and transparent connection to the V212HW cabinet and maximize the amp's potential. This broad-ranging lineup lets you choose the amp that's perfect for your needs and tastes.


VOX AC30HW2  Hand Wired Guitar Combo Amp Features:

  • Hand-wired turret board construction
  • Birch-ply cabinets featuring solid bracing and a natural high frequency diffuser
  • All-tube design
  • ECC83/12AX7 preamp tubes (x3)
  • EL84 power tube quartet
  • GZ34 rectifier
  • Fitted with matched Ruby Tubes that provide extended dynamic range
  • Traditional VOX two-channel design
  • Top Boost and Normal. High and Low inputs for each channel
  • The Normal channel provides an additional BRIGHT switch
  • The top boost channel provides a HOT/COOL switch to achieve even more gain
  • Master Volume/BYPASS switch completely bypasses the Master Volume section
  • OP mode switch cut the amp’s Output Power level in half
  • Vintage fawn-coloured vinyl, reminiscent of the 1960 classic AC30
  • Celestion G12M Greenback
  • VFS1 foot-switch controls the Top Boost channel's HOT/COOL switch
  • A premium, custom-fit dust cover is included with every model

VOX AC30HW2 Hand Wired Guitar Combo Amp Specifications:

  • Output Power: 30 Watts RMS into 8/16 Ohms
  • Tube Complement: eamp: ECC83/12AX7 (x3), Power amp: EL84 (x4), Rectifier: GZ34
  • Speakers: 12” Celestion G12M Green Back (x2); 8 Ohm
  • Inputs: NORMAL Channel Jacks: HIGH (x1); LOW (x1), TOP BOOST Channel Jacks: HIGH (x1); LOW (x1), FOOT SWITCH Jack
  • Outputs: POWER OUTPUT Jacks (x2 for external/extension speakers)
  • Dimensions (WxDxH): 705x260x550mm/27.76x10.24x21.65"
  • Weight: 30.8kg/67.9lbs
  • Included items: Power cable, VFS1 foot-switch, Dust cover

Constructed for ideal sound and power
Turret board hand-wired amps are every amp designer's ideal and every guitarist's dream, representing the ultimate in amplifier construction. Hand-wired amps are assembled entirely by hand, requiring staggering levels of technical expertise and care; and as such are often exclusive to today’s limited productions or high-end models. The VOX Hand-Wired Series pairs these demanding methods with rigorously-selected custom parts. These premium components are wired with a truly artistic degree of perfection. The result is that the subtle nuances of the guitarist's touch, the guitar's audio signature, and the natural character of the vacuum tubes are passed with perfect transparency to the speakers.

True all-tube design – preamp, power amp, and rectifier
The VOX Hand-Wired Series is a true all-tube amplifier, employing vacuum tubes in the preamp, power amp, and rectifier. The preamp uses three classic ECC83/12AX7 tubes. Depending on the amplifier wattage, the power stage uses either a quartet (AC30 models) or a duet (AC15 models) of EL84 tubes. The VOX Hand Wired Series use a tube rectifier. The AC30 models feature a GZ34 rectifier tube; while the AC15 models use an EZ81 tube. These three elements, when combined, provide the vibrant, organic and unmistakable tone that is the heart of the classic VOX sound.

Two-channel design: Top Boost and Normal
The VOX Hand-Wired Series preserves the traditional VOX two-channel design, providing a Top Boost channel and a Normal channel. True to form, the Top Boost channel delivers the legendary AC30 sound with a fully interactive tone stack. VOX has also added a new and unique HOT/COOL switch. The COOL setting produces the orthodox Top Boost sound, while the HOT setting bypasses the tone circuitry altogether to create a more pure sound to achieve richer gain. A VFS1 footswitch is included with your VOX Hand-Wired Series amp, so you can quickly change between COOL and HOT, right at those moments when you need an extra dose of drive. The controls for the Normal channel consist simply of a volume knob, giving you a cleaner and more natural tube sound. In addition, this channel offers a BRIGHT switch that, when engaged, adds emphasis to the upper harmonics of the tone.

Meets the challenge of today’s broader tonal palette
The traditional, inimitable sound of the legendary AC30 continues to fascinate the guitarists of today. Many modern players have viewed this timeless design and desired more up-to-date options. While continuing to preserve the classic AC30's sonic character, the VOX Hand-Wired Series offers the flexibility to meet the sound-creating requirements of a broad range of scenes and styles. The addition of a Master Volume and an Output Power (OP) mode switch lets you change the power amp's output level, delivering more detailed control over the gain/volume relationship, in turn providing more control over your sound. Despite being decked out in the retro-style fawn-colored vinyl suggestive of a 1960 era AC30, these amps are not mere nostalgia products – they are definitely designed for today's music scene.

“Old School” Master Volume bypass
The old AC30 had no master volume, nor indeed do most hand-wired amps. With such amps, high-gain sound meant that you needed to play at high volumes. High volume is unavoidable if tone is the primary consideration, but can be inconvenient in many situations. The VOX Hand-Wired Series provides a master volume control, but also provides an MV/BYPASS switch that completely bypasses the master volume section. This means that the legendary sound that has fascinated guitarists for more than fifty years can be faithfully reproduced, giving you a direct and pure high-gain tone.

A robust lineup to satisfy all players
The VOX Hand-Wired Series is just that – a complete series offering true all-tube, hand-wired tone in a variety of models. Beginning with the combo styles, choose either the 30-Watt AC30 model with two 12-inch speakers, or the more modest 15-Watt model offering a single 12-inch speaker. The AC30HW2X and AC15HW1X are proudly equipped with legendary Celestion Alnico Blue speakers. Often associated with classic VOX amps, these speakers are known for their glorious dampened attack, warm lows, mellow upper mid and brilliant bell-like top end. When pushed hard, Alnico blues evoke rich definition and develops beautiful musical compression. The AC30HW2 and AC15HW1 models instead offer Celestion G12M Greenbacks, noted for their broad mid-range attack and restrained top-end, providing a punchy attitude when chording, and a searing lead tone. If a stack is your more your style, VOX is pleased to offer the AC30HWH 30-Watt Hand-Wired head. Complete your rig with the V212HWX cabinet, providing a stylish cosmetic match and housing two of the 12-inch Celestion Alnico Blue speakers. The AC30HWH head comes with a high-performance VOX speaker cable, painstakingly designed to provide a low-loss and transparent connection to the V212HW cabinet and maximize the amp's potential. This broad-ranging lineup lets you choose the amp that's perfect for your needs and tastes.


VOX AC30HW2  Hand Wired Guitar Combo Amp Features:

  • Hand-wired turret board construction
  • Birch-ply cabinets featuring solid bracing and a natural high frequency diffuser
  • All-tube design
  • ECC83/12AX7 preamp tubes (x3)
  • EL84 power tube quartet
  • GZ34 rectifier
  • Fitted with matched Ruby Tubes that provide extended dynamic range
  • Traditional VOX two-channel design
  • Top Boost and Normal. High and Low inputs for each channel
  • The Normal channel provides an additional BRIGHT switch
  • The top boost channel provides a HOT/COOL switch to achieve even more gain
  • Master Volume/BYPASS switch completely bypasses the Master Volume section
  • OP mode switch cut the amp’s Output Power level in half
  • Vintage fawn-coloured vinyl, reminiscent of the 1960 classic AC30
  • Celestion G12M Greenback
  • VFS1 foot-switch controls the Top Boost channel's HOT/COOL switch
  • A premium, custom-fit dust cover is included with every model

VOX AC30HW2 Hand Wired Guitar Combo Amp Specifications:

  • Output Power: 30 Watts RMS into 8/16 Ohms
  • Tube Complement: eamp: ECC83/12AX7 (x3), Power amp: EL84 (x4), Rectifier: GZ34
  • Speakers: 12” Celestion G12M Green Back (x2); 8 Ohm
  • Inputs: NORMAL Channel Jacks: HIGH (x1); LOW (x1), TOP BOOST Channel Jacks: HIGH (x1); LOW (x1), FOOT SWITCH Jack
  • Outputs: POWER OUTPUT Jacks (x2 for external/extension speakers)
  • Dimensions (WxDxH): 705x260x550mm/27.76x10.24x21.65"
  • Weight: 30.8kg/67.9lbs
  • Included items: Power cable, VFS1 foot-switch, Dust cover

Constructed for ideal sound and power
Turret board hand-wired amps are every amp designer's ideal and every guitarist's dream, representing the ultimate in amplifier construction. Hand-wired amps are assembled entirely by hand, requiring staggering levels of technical expertise and care; and as such are often exclusive to today’s limited productions or high-end models. The VOX Hand-Wired Series pairs these demanding methods with rigorously-selected custom parts. These premium components are wired with a truly artistic degree of perfection. The result is that the subtle nuances of the guitarist's touch, the guitar's audio signature, and the natural character of the vacuum tubes are passed with perfect transparency to the speakers.

True all-tube design – preamp, power amp, and rectifier
The VOX Hand-Wired Series is a true all-tube amplifier, employing vacuum tubes in the preamp, power amp, and rectifier. The preamp uses three classic ECC83/12AX7 tubes. Depending on the amplifier wattage, the power stage uses either a quartet (AC30 models) or a duet (AC15 models) of EL84 tubes. The VOX Hand Wired Series use a tube rectifier. The AC30 models feature a GZ34 rectifier tube; while the AC15 models use an EZ81 tube. These three elements, when combined, provide the vibrant, organic and unmistakable tone that is the heart of the classic VOX sound.

Two-channel design: Top Boost and Normal
The VOX Hand-Wired Series preserves the traditional VOX two-channel design, providing a Top Boost channel and a Normal channel. True to form, the Top Boost channel delivers the legendary AC30 sound with a fully interactive tone stack. VOX has also added a new and unique HOT/COOL switch. The COOL setting produces the orthodox Top Boost sound, while the HOT setting bypasses the tone circuitry altogether to create a more pure sound to achieve richer gain. A VFS1 footswitch is included with your VOX Hand-Wired Series amp, so you can quickly change between COOL and HOT, right at those moments when you need an extra dose of drive. The controls for the Normal channel consist simply of a volume knob, giving you a cleaner and more natural tube sound. In addition, this channel offers a BRIGHT switch that, when engaged, adds emphasis to the upper harmonics of the tone.

Meets the challenge of today’s broader tonal palette
The traditional, inimitable sound of the legendary AC30 continues to fascinate the guitarists of today. Many modern players have viewed this timeless design and desired more up-to-date options. While continuing to preserve the classic AC30's sonic character, the VOX Hand-Wired Series offers the flexibility to meet the sound-creating requirements of a broad range of scenes and styles. The addition of a Master Volume and an Output Power (OP) mode switch lets you change the power amp's output level, delivering more detailed control over the gain/volume relationship, in turn providing more control over your sound. Despite being decked out in the retro-style fawn-colored vinyl suggestive of a 1960 era AC30, these amps are not mere nostalgia products – they are definitely designed for today's music scene.

“Old School” Master Volume bypass
The old AC30 had no master volume, nor indeed do most hand-wired amps. With such amps, high-gain sound meant that you needed to play at high volumes. High volume is unavoidable if tone is the primary consideration, but can be inconvenient in many situations. The VOX Hand-Wired Series provides a master volume control, but also provides an MV/BYPASS switch that completely bypasses the master volume section. This means that the legendary sound that has fascinated guitarists for more than fifty years can be faithfully reproduced, giving you a direct and pure high-gain tone.

A robust lineup to satisfy all players
The VOX Hand-Wired Series is just that – a complete series offering true all-tube, hand-wired tone in a variety of models. Beginning with the combo styles, choose either the 30-Watt AC30 model with two 12-inch speakers, or the more modest 15-Watt model offering a single 12-inch speaker. The AC30HW2X and AC15HW1X are proudly equipped with legendary Celestion Alnico Blue speakers. Often associated with classic VOX amps, these speakers are known for their glorious dampened attack, warm lows, mellow upper mid and brilliant bell-like top end. When pushed hard, Alnico blues evoke rich definition and develops beautiful musical compression. The AC30HW2 and AC15HW1 models instead offer Celestion G12M Greenbacks, noted for their broad mid-range attack and restrained top-end, providing a punchy attitude when chording, and a searing lead tone. If a stack is your more your style, VOX is pleased to offer the AC30HWH 30-Watt Hand-Wired head. Complete your rig with the V212HWX cabinet, providing a stylish cosmetic match and housing two of the 12-inch Celestion Alnico Blue speakers. The AC30HWH head comes with a high-performance VOX speaker cable, painstakingly designed to provide a low-loss and transparent connection to the V212HW cabinet and maximize the amp's potential. This broad-ranging lineup lets you choose the amp that's perfect for your needs and tastes.


VOX AC30HW2  Hand Wired Guitar Combo Amp Features:

  • Hand-wired turret board construction
  • Birch-ply cabinets featuring solid bracing and a natural high frequency diffuser
  • All-tube design
  • ECC83/12AX7 preamp tubes (x3)
  • EL84 power tube quartet
  • GZ34 rectifier
  • Fitted with matched Ruby Tubes that provide extended dynamic range
  • Traditional VOX two-channel design
  • Top Boost and Normal. High and Low inputs for each channel
  • The Normal channel provides an additional BRIGHT switch
  • The top boost channel provides a HOT/COOL switch to achieve even more gain
  • Master Volume/BYPASS switch completely bypasses the Master Volume section
  • OP mode switch cut the amp’s Output Power level in half
  • Vintage fawn-coloured vinyl, reminiscent of the 1960 classic AC30
  • Celestion G12M Greenback
  • VFS1 foot-switch controls the Top Boost channel's HOT/COOL switch
  • A premium, custom-fit dust cover is included with every model

Vox Amplification at Musos Corner

Musos Corner is proud to be an authorised retailer and service agent for Vox amplification and instruments.

Founded in 1957 in Dartford, England, Vox’s iconic AC30 model amplifier was a major contributor to the British Invasion sound of the mid sixties pioneered by The Beatles, Stones and Yardbirds.

The unmistakable chime and power of the AC30 was later used to great effect by Queen, Dire Straits, U2 and Radiohead. Vox also produces guitars, organs and the famous Vox wah-wah pedal used by Jimi Hendrix. 

Today Vox make a range of products from reissues of their most iconic instruments such as the Continental Organ, the Telstar Drumkit and teardrop guitars as well as their classic amplifiers like the AC15 and 30 and amp innovations such as the amp plug range and tiny MV50 heads using ground breaking Nu Tube technology.

Musos Corner highly recommends Vox Amplification, instruments and effect pedals and if we don’t already have your dream Vox product in stock or listed online, contact us at Musos Corner today and we’ll source it for you.

Important Notice

Please allow a few extra days for delivery as our couriers & Australia Post are experiencing higher than normal parcel volumes due to COVID 19

Ordering

Is this product in stock?
We try our best to have everything in stock, but sometimes items sell out faster than we can update the website, as this is a manual process. If this is the case we will call or email you and let you know if your order cannot be fulfilled, and what your options are as soon as possible. We have multiple warehouses around the country so the "in stock" and "out of stock" is an indication of if the item is able to be shipped from one of them, our store, or one of our distributors. Most of the time there is no difference in turn around depending where it is shipped from but if there are any delays we will contact you immediately. We do also ask if you plan on picking up an item, please contact us so we make sure it is in our store ready for you.

I want a certain product but I don't see it on your site, Why don't you have it!!!?
We have a HUGE store here in Newcastle (which we would love to see you in) and not every product we stock is online & vice versa, but if you don't see what you are after, give us a call or email and we will chase it down for you!

Is everything on your website in stock?
We try our best to have everything in stock, but sometimes items sell out faster than we can update the website, as this is a manual process. If this is the case we will call or email you and let you know if your order cannot be fulfilled, and what your options are as soon as possible.

Do all the guitars come set up & with strings?
They sure do! All the guitars are set up at the factory & often once in the country as well! Every guitar we sell is ready to play (after a quick tune of course) 

 

Price Match

Do you price match?
Yes we do! We will do our very best to match & beat any genuine Australian quote or advertised price!
Just email us a link to the cheaper product and we will match or beat it for you (Prices valid for 48 hours) The Musos Corner Price Match option only applies when comparing identical products in the same condition, where payment is made in full by cash, eftpos or credit card. It is subject to verification and does not apply to ebayamerican or overseas sites (come on guys), global sounds, grey importers, bulk buy discounts or site licence prices apply or to prices of other sellers that are available for less than one week. Price Match does not apply if retailers are out of stock or if Musos Corner is out of stock of the product in question. Shipping is also generally not included with the Price Match, that said we will always endeavour to pass on the very best price we possibly can.

 

Payments

Pricing Policy
All of our prices are in Australian dollars (AUD) and include Australian GST (Goods and Services Tax). All transactions are processed in AUD.

In this industry our suppliers can often change their prices quickly and without notice. Sometimes the website or the store will not accurately represent these price changes and sometimes there may be genuine pricing errors due to either technical or human error. In these instances we are not bound by the information offered in error and may not be able to honor the incorrect price, but we will explain the error to you and do everything we can to pass on the best possible deal.

Do you guys Lay-by? 
We certainly do in store, for an online lay-by each one is selected upon its own merrits with a 50% Deposit if approved. For in store Lay-bys: 20% Deposit, followed by weekly or fortnightly payments for 8 weeks. If cancelled, a 20% of RRP Fee will incurr.

 

 

Freight

How do I know if my item ships Free?
Many products we stock have free shipping to certain locations.
Please put in your address into the freight calculator and if there is no delivery charge your order may be eligible for free delivery. General exceptions include anything over 20kg or 105cm and areas as deemed remote by our delivery partners, including all of NT & WA.
Some Items on ZipMoney, ZipPay, or Studio19 Finance may not be eligable for free delivery. We will contact you if this is the case.
Some large/heavy items (over 20kg) , or items deemed not able to be delivered by our standard courier, Australia Post, may have an extra shipping charge.

Free Postage Details
Some items such as certain pedals and stomp boxes, accessories and effects may have free postage. This will go via the cheapest method. Courier/Express/Insurance/Registered Post would be extra. Please contact us for more information or check the "Free Freight" tab at the top of our website.

Express Post
Sometimes we can Express Post/Courier your items if necessary but additional charges may apply. Orders generally leave at 2:00pm daily so if you need an item ASAP, make sure it is ordered by 1pm (please call 1300 687 672) to ensure there is stock of the item and to get an estimated time of arrival. Express post is to capital / major cities only (for next day service). This service is for small items under 3KG only!

How can I track my order?
Check your email and you will have been sent a tracking number, input the number into either Fastway CouriersStartrack or Australia Post's Track & Trace engine. If you have any problems, please call us and we will call the couriers on your behalf.

Do you take international orders?
Sorry, we do not take international orders, we only sell and ship around Mainland Australia & Tasmania. For remote & Island locations please contact us.

How much is shipping?
To work out a shipping cost, please go through the cart and our system will work out a freight price to your area.
If you think there may be an error, or want to clarify the price, you are welcome to contact us and we will work out the best shipping price for you.
There may be some exceptions for heavy or large items (over 25kg), remote locations or some regional areas. We will contact you if this problem arises prior to shipping the goods.

Do you offer freight insurance?
We certainly do, and highly recommend it as Australia is a big country. Insurance / Shipping protection is available and is only 1.5% of the value of the goods.

Can I pick my goods up in store?    
Of course! Unlike some stores, we do not charge for you to pick up in store. We are open 7 days for your convenience, but please give us a date and time of pick up so we can make sure your goods are ready. Orders that are left for over 1 week and not picked up will be returned to stock, unless other arrangements have been made. Valid ID will be required for picking up goods that have been paid for online or over the phone.

What if I am not home for the delivery?
IF you are not home, the driver will leave a card in your mail box so you can pick-up from the local depot/post office or arrange a re-delivery. 
We have found it to be much quicker & easier to have all items sent to a business address where someone will be present.

Can I ask for the courier to leave the goods at my door?
Whilst it Is possible, we highly recommend that you do not do it. All freight warranty & insurance will be void. Only do so at your own risk, if someone steals it, Musos Corner & The freight company will not be held accountable.
If you will not be able to take the delivery, it might be worth asking a friend or neighbour to take delivery of it for you.

What if it appears my goods have been freight damaged?
Please check all items before signing for them! This is very important. Do not sign for an item that appears damaged, to sign for them means "Signed for in good working order" and subsequently is out of the couriers hands, and voids insurance. If this was not possible, there can be a 24 Hour window to try and claim insurance, please contact us & the courier immediately. This only applies to orders that have paid for Insurance & are sent via courier. 

Can the courier or delivery person call me prior to delivery?
Unfortunately as often as we request this, we get denied as many times. No courier or Australia post worker will call you prior to delivery despite any bribes we may try and offer.
If you select courier we will send you a tracking number which you can use to find out an estimated time of arrival for your goods, or alternatively have it sent to a business address.

Can I have my goods delivered on the weekend or after hours?
Unfortunately this is not possible at the current point in time, however you are welcome to pickup in store late night Thursday or on weekends from our Newcastle store. Please contact us to set a pickup time.

Send to a PO BOX?
We cannot ship guitars to a PO BOX under any circumstances. Australia Post will not accept deliveries over 105cm LCM, we cannot change their policy.

Products

Do i need to set up my product?
All guitars come fully set up ready to play (after a quick tuning). Banjos will need to be set up after delivery as they cannot be shipped set up unless they are bought with a case. Some products like piano stands require some basic assembly as they are flat packed for shipping. Digitial pianos and clavinovas may require some simple assembly.

Are all products brand new?
Yes! Everything we sell, unless clearly specified, is considered brand new with full warranty. Some items, especially guitars will have been taken out of their boxes for inspection, demonstration or quality assurance. This in no way effects your warranty supplied to you by Musos Corner or Australian consumer law.

Are the items individually photographed?
All images are for illustration purposes unless otherwise specified. While we wish we could take photos of every exact item, this is not always possible and we use the pictures supplied by either the a) Australian Supplier or b) Manufacturer. 
If you require a specialty photo of your instrument prior to purchase, just contact us to see if this is available.

Does my item come with Australian warranty
All items we sell come with Australian Warranty, please read our returns policy fo rmore information. Some manufactuers provide aditional warranty over the 12 months once registering the product with them. This warranty is between you and the manufactuer, but we will be happy to help should any is needed.

Product Changes
All product descriptions and specifications listed online are subject to change without notice and all images are for illustration purpose only.