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DPA Microphones - d:vote™ CORE 4099 Mic, Loud SPL, Stereo System for Piano, 2 mics ( DPA 4099-DC-1-101-P )

Out of stock

Out of Stock. Place a 100% Refundable PreOrder. We will contact you with an ETA.

$1,800.00

RRP $2,109.00

Availability

0 Available in Newcastle Store

Warehouse Stock: Out of Stock

DPA 4099-DC-1-101-P



This mic solution makes it easy to achieve a high level of isolation on stage. It also provides clean and transparent stereo sound quality with realistic dynamics. It is a complete system, which includes a pair of d:vote™ CORE 4099s for Loud SPL selected on sensitivity within ±1.5 dB. It includes two versatile magnet mounts/gooseneck systems that provide stable and repeatable positioning. Choose a d:vote™ CORE 4099P Stereo Microphone System for Piano (4099-DC-1-101-P).

Specifications
Directional pattern Supercardioid Principle of operation Pressure gradient Cartridge type Pre-polarized condenser Frequency range 20 Hz - 20 kHz Frequency range, ± 2 dB, at 20 cm (7.9 in) 80 Hz - 15 kHz with 2 dB soft boost at 10-12 kHz Sensitivity, nominal, ±3 dB at 1 kHz 6 mV/Pa; -44 dB re. 1 V/Pa Equivalent noise level, A-weighted Typ. 23 dB(A) re. 20 μPa (max. 26 dB(A)) S/N ratio (A-weighted), re. 1 kHz at 1 Pa (94 dB SPL) Typ. 71 dB(A) Total harmonic distortion (THD) < 1% up to 131 dB SPL peak Dynamic range Typ. 108 dB Max. SPL, peak before clipping 142 dB Output impedance From MicroDot: 30 - 40 Ω. From DAD4099/DAD6001-BC: 100 Ω Cable drive capability Up to 300 m (984 ft) with DAD4099 or DAD6001-BC XLR Adapter Output balance principle Signal balanced with DAD4099 or DAD6001-BC XLR Adapter Common mode rejection ratio (CMRR) > 60 dB from 50 Hz to 15 kHz with DAD4099 or DAD6001-BC XLR Adapter Power supply (for full performance) Min. 5 V to max. 50 V through DPA adapter for wireless systems Current consumption Typ. 1.5 mA (microphone). 3.5 mA with DAD4099 or DAD6001-BC XLR Adapter Connector MicroDot Color Black Weight 27 g (0.95 oz) Microphone diameter 5.4 mm (0.21 in) Microphone length 45 mm (1.8 in) Cable length 1.8 m (5.9 ft) Cable diameter 1.6 mm (0.06 in) / 2.2 mm (0.09 in) Polarity +V at MicroDot pin for positive sound pressure (and pin 2 on DAD4099 or DAD6001-BC XLR adapter) Temperature range -40°C to 45°C (-40°F to 113°F) Relative humidity (RH) Up to 90% Gooseneck length 140 mm (5.5 in)
Series N/A
SKU DP-CO4099P
warehouse_eta N/A
Colour N/A
Warranty Yes

The true voice of your instrument

  • CORE by DPA technology inside
  • Supercardioid condenser microphone
  • Handles high SPLs
  • Superior gain-before-feedback
  • Flexible and easy mounting
  • Gentle and easy to mount on the instrument
  • Detachable cable and a versatile gooseneck extender


Now with CORE by DPA technology

The d:vote™ is already the recognized standard for this type of microphone and the CORE version adds just another layer of sound quality that further distances this mic from its competitors. d:vote™ CORE 4099 brings more clarity and details to your music, across the entire dynamic range. Anyone looking for the very highest sound quality should choose CORE – every musician, live sound engineer and anyone else who takes pride in quality audio.

CORE by DPA is a powerful new technology at the heart of DPA miniature microphones. We’ve minimized distortion. From pianissimo to forte, you will experience increased clarity and openness. Learn more about CORE by DPA.

From the piano to guitar; strings to woodwinds; brass to percussion, the d:vote™ Series sounds equally impressive on them all. This one microphone model can beautifully reinforce an entire orchestra. You can move the mic to another instrument; just make sure you have the right type of clip to mount it correctly.The award-winning d:vote™ series gives you a much more natural sound than any clip-on microphone or pickup. This condenser microphone rejects unwanted noise and accurately captures the true voice of your acoustic instrument.

This microphone comes in two versions:
  • d:vote™ CORE 4099 Mic, Loud SPL (red marking on gooseneck) – used to close-mike most types of instruments
  • d:vote™ CORE 4099 Mic, Extreme SPL (yellow marking on gooseneck) – used to close-mike extremely loud instruments, such as drums and some brass

The  d:vote™ CORE 4099 also features an enhanced shock mount design, providing excellent isolation from handling noise and rumble. Detachable cables are available in heavy duty or lightweight versions, depending on the application – both are designed to withstand the rigors of daily use. A versatile, integrated gooseneck extender provides easy and repeatable mounting.
 


IP58 certified

All CORE by DPA technology microphones, including the d:vote™ 4099, are IP58 certified. This durability is achieved through a number of defense mechanisms:
 
•    Water-repellant nano-coating of the cover and housing
•    Hermetic sealing of the sensitive amplifier at the core of the mic
•    Dual gold plating of the diaphragm




The d:vote™ CORE 4099 comes with an XLR connector as an adapter. The microphone can easily be connected to a wireless system via an adapter from our extensive range of wireless adapters.

The mics can be easily unclipped and repositioned or moved to another instrument. The mounting system is designed to never blemish or scratch the finish of your instrument. The flexible design supports a wide variety of mounting and positioning possibilities.

You can buy a single d:vote™ CORE 4099, with or without a specific instrument clip, or you can choose a kit designed specifically for rock or classical applications. These kits come in 4-piece and 10-piece sets combined with the appropriate adapters, clips and cables that make it a breeze to set up your stage.

The mics in this series come in two versions. The d:vote™ CORE 4099, Loud SPL is perfect for use on a wide range of instruments – from the flute to the guitar, and everything in between. With a max SPL, peak before clipping of 152 dB, the d:vote™ CORE 4099, Extreme SPL was designed for use on drums, percussion instruments and other very loud instruments like, for example, the trumpet. Both versions of this mic have a supercardioid polar pattern for high rejection and superior gain-before-feedback. The d:vote™ 4099 also retains a uniform off-axis frequency response to ensure a high-energy, clear live performance.
 

I've been using d:vote™ 4099 Instrument Microphones for many years, especially on cello and double bass. I really like them because they are so small, light and easy to install. They come with a fabulous range of accessories and are not invasive, even on small instruments such as violins. In terms of sound, they bring out the true nature of an acoustic instrument and deliver the deep, full-bodied, true low end bass that you expect to hear.

 

– Simone 'Zeta' Saccomandi, front of house engineer for Italian ensemble, LE DIV4S
 

Let your instrument choose the mic

The d:vote™ CORE 4099 was designed to get the best performance out of your instrument, so make sure you choose the correct version. We have created clips and mounts to fit a wide range of popular instruments. Even if your instrument is not listed below, there is probably a solution that will meet your needs.

Please note that for each type of instrument we have pre-selected the following parts for you:
  • Type of mount
  • Type of microphone, i.e. Loud or Extreme SPL
  • Type of microphone cable; Ø1.6 mm (0.06 in) or Ø2.2 mm (0.09 in)
  • Type of XLR adapter, i.e. either DAD4099 (with build in low cut) or DAD6001 (without low cut)

With each package, you are instantly ready to play your instrument with the microphone attached.

Optional gooseneck extension

The standard gooseneck length is 140 mm (5.5 in). The optional gooseneck extension unit is also available. This adds approx. 50% extra length, which helps reach the sweet spot for some instruments.

Detachable cables

The d:vote™ CORE 4099 Instrument Microphone series features cables that are detachable from the gooseneck. This makes it more convenient to mount the mic on an instrument before connecting it. You can also choose between different cable qualities, making it possible to tailor your mic to a specific task. The heavy duty 2.2 mm (0.09 in) cable is ideal for PA and live gigs. The thinner 1.6 mm (0.06 in) miniature cable is more appropriate for personal mounting on instruments. Both types of cables are strong and durable with an inner core of Kevlar.

Change the mount, not the mic


The d:vote™ CORE 4099 Instrument Microphone is very adaptable, due to the wide selection of ingenious mounting options offered. Guitar, brass, flute, piano; it is no problem to mount the mic on any instrument. So finding a consistent sound for your mix has never been easier. The d:vote™ CORE 4099 Instrument Microphone comes with a wide variety of clips for use with specific instruments. Bass, brass, drum, violin and more!

A bit about supercardioids

A supercardioid microphone is similar to a cardioid – it is most sensitive to sound coming in at the front and is least sensitive at the back. Supercardioid mics tend to have a much narrower angle of sensitivity – making them even more focused than a “normal” cardioid mic. This off-axis sound will be more or less colored and damped – and, due to the narrow angle of focus, the area of damped sound is increased significantly. The unique DPA capsule technique however skips the colorization of the sound coming from the sides or the rear of the mic and just reduces the sensitivity to these angles and thereby offers perfect sound stages. The amount of damping depends on the exact specifications of the mic.

Due to their nature, supercardioid mics are often used on the live stage – both during concerts as well as spoken-word events, to capture the focused sound of an instrument or voice. The narrow angle of sensitivity helps to minimize the bleed from other sounds on a busy stage. One thing to note with supercardioid mics is the proximity effect, which causes an increase in bass response the closer the microphone is moved to the sound source. In addition, supercardioid mics are far more sensitive to wind, pop and handling noises than omni mics, so be sure to take precautions to guard against this.
 

Adapter system gives you flexibility

The adapters for wireless systems give you flexible, simple and affordable possibilities. You are no longer bound to one wireless system. As circumstances change, you can just switch your adapter, instead of incurring the cost of a completely new microphone. When you make the switch, you won't hear any loss or change in sound quality.

The d:fine™, d:screet™ and d:vote™ series of miniature microphones work with all leading wireless mic solutions, such as, Sennheiser, Shure, Sony, Wisycom, Lectrosonics , Zaxcom and many more. DPA Microphones’ ingenious adapter system is one of a kind in the industry. It protects your investment in fantastic sound for years to come.

Violin, viola, banjo and mandolin

The d:vote™ CORE 4099 for  Loud SPL is perfect for the violin, banjo and viola. Users will appreciate how gently this condenser mic adheres to their prized instrument.



It is elegant, lightweight, unobtrusive and designed to stay out of the way during a passionate performance. The mounting mechanism makes it easy to move the mic between instruments with one hand.

Choose a d:vote™ CORE 4099V Instrument Microphone for Violin (4099-DC-1-199-V) for your violin, banjo or viola.

Drum

The d:vote™ CORE 4099 for Extreme SPL perfectly captures the booming sounds of drums and percussion instruments. Users will appreciate how gently this condenser mic adheres to their prized instrument. The mic can be easily positioned to fit different types of drums. The flexible gooseneck can be positioned at different angles to allow a variety of sound nuances. The mic is elegant, lightweight, unobtrusive and designed to stay out of the way during performances.




The mounting mechanism makes it easy to move the mic between instruments. The d:vote™ CORE 4099D Instrument Microphone for Drum includes a revolutionary ‘90° ’ system which provides a wide range of mounting options.

By detaching the clip from the gooseneck and re-mounting it turned 90°, the number of mic positions is doubled. This mic can easily be combined with a wide variety of accessories. For the bass drum, the d:vote™ VC4099 Clip fits perfect on the rim.

Choose a d:vote™ CORE 4099D Instrument Microphone for Drum (4099-DC-2-201-D) for your drum kit and add a VC4099 clip for your bass drum.

Piano

This mic solution makes it easy to achieve a high level of isolation on stage. It also provides clean and transparent stereo sound quality with realistic dynamics.



It is a complete system, which includes a pair of d:vote™ CORE 4099s for Loud SPL selected on sensitivity within ±1.5 dB. It includes two versatile magnet mounts/gooseneck systems that provide stable and repeatable positioning.
 

“The piano is the lead instrument and it’s what everyone follows. If they lose the piano or it doesn’t sound clear to them, it makes their job very difficult. The d:vote™ 4099 Instrument Microphones have enabled me to achieve a better quality and a more natural sound, which is my ultimate goal.”

 


Choose a d:vote™ CORE 4099P Stereo Microphone System for Piano (4099-DC-1-101-P).

Guitar, ukulele and dobro

The d:vote™ CORE 4099 for Loud SPL is perfect for PA amplification and live recording of acoustic guitar, mandolin, ukulele and dobro. It offers practically unlimited placement possibilities. The sound it provides is considerably more natural than an internal microphone or pick-up.



The mic fits instruments with a body depth between 35 mm (1.4 in) and 122 mm (4.8 in). Users will appreciate how gently this condenser mic adheres to their prized instrument. It is elegant, lightweight, unobtrusive and designed to stay out of the way during a performance. The mounting mechanism makes it easy to move the mic between instruments with just one hand.

Choose a d:vote™ CORE 4099G Instrument Microphone for Guitar (4099-DC-1-199-G) for your guitar, mandolin, ukulele or dobro.

Saxophone

The d:vote™ CORE 4099 for Loud SPL is perfect for the entire saxophone family: soprano, alto, tenor or baritone. It also sounds great on the bass clarinet. It comes with a very versatile clip that can be used on all types of sax and brass instruments.



Users will appreciate how gently this condenser mic adheres to their prized instrument. It is elegant, lightweight, unobtrusive and designed to stay out of the way during performances. The mounting mechanism makes it easy to move the mic between instruments with just one hand.

Choose a d:vote™ CORE 4099S Instrument Microphone for Saxophone (4099-DC-1-199-S) for your soprano, alto, tenor or baritone saxophone or your bass clarinet.

Trumpet, trombone and other brass

The d:vote™ CORE 4099 for Extreme SPL is perfect for trumpet, trombone and other brass instruments that can make a lot of sound. You can use it with or without mute. The microphone effortlessly handles even the highest sound pressure levels.




An innovative mounting mechanism makes it easy to move the microphone between instruments with just one hand. The microphone and its mounting system are both designed and optimized for the brass family. This ensures that the best mounting and audio reinforcement is achieved when performing live.

Choose a d:vote™ CORE 4099T Instrument Microphone for Brass (4099-DC-2-199-T) for your trumpet, trombone and brass in general.

Bass

The d:vote™ CORE 4099 for Loud SPL is the perfect mic solution for PA amplification and live recording of acoustic upright bass. It offers a sound that is considerably more natural than an internal microphone or pickup. There are several excellent placement possibilities on the instrument.



The microphone and its mounting system are both designed and optimized for the double bass. This ensures that the best mounting and audio reinforcement is achieved when performing live. The mic clip attaches to the E- and G-string below the bridge. This ensures mic placement in the sweet spot between the bridge and fingerboard.

Choose a d:vote™ CORE 4099B Instrument Microphone for Bass (4099-DC-1-201-B).

Cello

For perfect PA amplification and live recording of a cello choose the d:vote™ CORE 4099 for Loud SPL, which includes a mounting clip meticulously designed and optimized for the violoncello. It offers a sound that is considerably more natural than an internal microphone or pickup.



The clip attaches to the C and A string below the bridge. This places the microphone capsule in the sweet spot between the bridge and fingerboard, offering a unique combination of natural string sound and high audio separation on stage.

Choose a d:vote™ CORE 4099C Instrument Microphone for Cello (4099-DC-1-201-C).

Accordion

This mic solution makes it easy to achieve a high level of isolation on stage. It also provides clean and transparent stereo sound quality with realistic dynamics. It is a complete system, which includes a pair of d:vote™ CORE 4099s for Loud SPL selected on sensitivity within ±1.5 dB. The two included mic clips can be attached permanently to the instrument using screws.



Choose a d:vote™ CORE VO4099A Stereo Microphone System for Accordion (4099-DC-1-101-A).

Oboe, clarinet, bassoon, recorder and flute

This d:vote™ CORE 4099 for Loud SPL solution is designed to address the unique mounting challenges of slim bodied and unusually shaped instruments. The design of the microphone clip includes a hook-and-loop fastener strap, which allows it to fit instruments of varying sizes and diameters such as the oboe, clarinet, bassoon, recorder and flute.



The fastener strap pulls tight to fit the circumference of the instrument, like a wristwatch on your arm. On instruments of a large diameter, additional fastener straps can easily be added to extend the clip’s reach. It is lightweight, unobtrusive and designed to stay out of the way during performances, using a revolutionary 90°-system which provides a wide range of mounting options. By detaching the clip from the gooseneck and re-mounting it turned 90°, the number of mic positions is doubled.

Choose a d:vote™ CORE 4099U Universal Instrument Microphone (4099-DC-1-101-U) for your oboe, clarinet, bassoon, recorder and flute.

Clamp Mount

The d:vote™ CORE 4099 for Loud SPL with a mount designed to be flexible, easy to use and quick to move. With a strong spring, the mount can be clamped onto many surfaces and instruments such as saxophones and brass instruments.



Choose a d:vote™ CORE 4099CM Instrument Microphone with Clamp Mount (4099-DC-1-101-CM).

Stand Mount

Even though the d:vote™ CORE 4099 is often used attached directly to a specific instrument, many users have asked for a solution to mount the mic on a regular microphone stand. Now you can get the unparalleled sound of the d:vote™ CORE 4099 for Loud SPL easily mounted on a mic stand.



This mount has a 3/8″ thread that also fits smoothly with our elegant floor stand series. The top of the holder has a 360° turn-around option on a ball joint.

Choose a d:vote™ CORE 4099SM Instrument Microphone with Stand Mount (4099-DC-1-101-SM).
Directional pattern Supercardioid Principle of operation Pressure gradient Cartridge type Pre-polarized condenser Frequency range 20 Hz - 20 kHz Frequency range, ± 2 dB, at 20 cm (7.9 in) 80 Hz - 15 kHz with 2 dB soft boost at 10-12 kHz Sensitivity, nominal, ±3 dB at 1 kHz 6 mV/Pa; -44 dB re. 1 V/Pa Equivalent noise level, A-weighted Typ. 23 dB(A) re. 20 μPa (max. 26 dB(A)) S/N ratio (A-weighted), re. 1 kHz at 1 Pa (94 dB SPL) Typ. 71 dB(A) Total harmonic distortion (THD) < 1% up to 131 dB SPL peak Dynamic range Typ. 108 dB Max. SPL, peak before clipping 142 dB Output impedance From MicroDot: 30 - 40 Ω. From DAD4099/DAD6001-BC: 100 Ω Cable drive capability Up to 300 m (984 ft) with DAD4099 or DAD6001-BC XLR Adapter Output balance principle Signal balanced with DAD4099 or DAD6001-BC XLR Adapter Common mode rejection ratio (CMRR) > 60 dB from 50 Hz to 15 kHz with DAD4099 or DAD6001-BC XLR Adapter Power supply (for full performance) Min. 5 V to max. 50 V through DPA adapter for wireless systems Current consumption Typ. 1.5 mA (microphone). 3.5 mA with DAD4099 or DAD6001-BC XLR Adapter Connector MicroDot Color Black Weight 27 g (0.95 oz) Microphone diameter 5.4 mm (0.21 in) Microphone length 45 mm (1.8 in) Cable length 1.8 m (5.9 ft) Cable diameter 1.6 mm (0.06 in) / 2.2 mm (0.09 in) Polarity +V at MicroDot pin for positive sound pressure (and pin 2 on DAD4099 or DAD6001-BC XLR adapter) Temperature range -40°C to 45°C (-40°F to 113°F) Relative humidity (RH) Up to 90% Gooseneck length 140 mm (5.5 in)

DPA Microphones at Musos Corner

Musos Corner is proud to be an authorised retailer of DPA Microphones.

Drawing on over half a century of world class microphone design experience Danish company DPA delivers sound superiority and innovation across its entire range.

In 1992, Ole Brøsted Sørensen & Morten Støve, started a transformation that affects the audio industry to this day.

The pair turned the most well-known and accurate measurement microphones in the world into the clearest, truest pro-audio microphones you can purchase today. 

The 4006 Omnidirectional Microphone was one of the first recording mics DPA developed and is still one of the best-loved recording mics in the world.

DPA continued to innovate and while working with cutting edge hearing aid company, Muphone created a miniature headset for theatre work that was so clear and discrete it was a real game changer for expression on stage all over the world. 

DPA mics have also been used to record all types and levels of sound across the globe, even on Antarctica, where they were used to capture the very quiet sound of snowflakes with spectacular accuracy.

DPA microphones were used to record the Apollo 13 liftoff and the Mars 2020 Rover will be outfitted with  4006 Omnidirectional Microphones, which will be the vehicle's "ears" during descent

 If you are looking for accuracy, clarity and a robust design in a lapel, headset or recording microphone, you will find your answer with DPA.

Musos Corner highly recommends DPA Microphones and if we don’t have your dream DPA product in stock or listed online please contact us at Musos Corner today. 

Important Notice

Please allow a few extra days for delivery as our couriers & Australia Post are experiencing higher than normal parcel volumes due to COVID 19

Ordering

Is this product in stock?
We try our best to have everything in stock, but sometimes items sell out faster than we can update the website, as this is a manual process. If this is the case we will call or email you and let you know if your order cannot be fulfilled, and what your options are as soon as possible. We have multiple warehouses around the country so the "in stock" and "out of stock" is an indication of if the item is able to be shipped from one of them, our store, or one of our distributors. Most of the time there is no difference in turn around depending where it is shipped from but if there are any delays we will contact you immediately. We do also ask if you plan on picking up an item, please contact us so we make sure it is in our store ready for you.

I want a certain product but I don't see it on your site, Why don't you have it!!!?
We have a HUGE store here in Newcastle (which we would love to see you in) and not every product we stock is online & vice versa, but if you don't see what you are after, give us a call or email and we will chase it down for you!

Is everything on your website in stock?
We try our best to have everything in stock, but sometimes items sell out faster than we can update the website, as this is a manual process. If this is the case we will call or email you and let you know if your order cannot be fulfilled, and what your options are as soon as possible.

Do all the guitars come set up & with strings?
They sure do! All the guitars are set up at the factory & often once in the country as well! Every guitar we sell is ready to play (after a quick tune of course) 

 

Price Match

Do you price match?
Yes we do! We will do our very best to match & beat any genuine Australian quote or advertised price!
Just email us a link to the cheaper product and we will match or beat it for you (Prices valid for 48 hours) The Musos Corner Price Match option only applies when comparing identical products in the same condition, where payment is made in full by cash, eftpos or credit card. It is subject to verification and does not apply to ebayamerican or overseas sites (come on guys), global sounds, grey importers, bulk buy discounts or site licence prices apply or to prices of other sellers that are available for less than one week. Price Match does not apply if retailers are out of stock or if Musos Corner is out of stock of the product in question. Shipping is also generally not included with the Price Match, that said we will always endeavour to pass on the very best price we possibly can.

 

Payments

Pricing Policy
All of our prices are in Australian dollars (AUD) and include Australian GST (Goods and Services Tax). All transactions are processed in AUD.

In this industry our suppliers can often change their prices quickly and without notice. Sometimes the website or the store will not accurately represent these price changes and sometimes there may be genuine pricing errors due to either technical or human error. In these instances we are not bound by the information offered in error and may not be able to honor the incorrect price, but we will explain the error to you and do everything we can to pass on the best possible deal.

Do you guys Lay-by? 
We certainly do in store, for an online lay-by each one is selected upon its own merrits with a 50% Deposit if approved. For in store Lay-bys: 20% Deposit, followed by weekly or fortnightly payments for 8 weeks. If cancelled, a 20% of RRP Fee will incurr.

 

 

Freight

How do I know if my item ships Free?
Many products we stock have free shipping to certain locations.
Please put in your address into the freight calculator and if there is no delivery charge your order may be eligible for free delivery. General exceptions include anything over 20kg or 105cm and areas as deemed remote by our delivery partners, including all of NT & WA.
Some Items on ZipMoney, ZipPay, or Studio19 Finance may not be eligable for free delivery. We will contact you if this is the case.
Some large/heavy items (over 20kg) , or items deemed not able to be delivered by our standard courier, Australia Post, may have an extra shipping charge.

Free Postage Details
Some items such as certain pedals and stomp boxes, accessories and effects may have free postage. This will go via the cheapest method. Courier/Express/Insurance/Registered Post would be extra. Please contact us for more information or check the "Free Freight" tab at the top of our website.

Express Post
Sometimes we can Express Post/Courier your items if necessary but additional charges may apply. Orders generally leave at 2:00pm daily so if you need an item ASAP, make sure it is ordered by 1pm (please call 1300 687 672) to ensure there is stock of the item and to get an estimated time of arrival. Express post is to capital / major cities only (for next day service). This service is for small items under 3KG only!

How can I track my order?
Check your email and you will have been sent a tracking number, input the number into either Fastway CouriersStartrack or Australia Post's Track & Trace engine. If you have any problems, please call us and we will call the couriers on your behalf.

Do you take international orders?
Sorry, we do not take international orders, we only sell and ship around Mainland Australia & Tasmania. For remote & Island locations please contact us.

How much is shipping?
To work out a shipping cost, please go through the cart and our system will work out a freight price to your area.
If you think there may be an error, or want to clarify the price, you are welcome to contact us and we will work out the best shipping price for you.
There may be some exceptions for heavy or large items (over 25kg), remote locations or some regional areas. We will contact you if this problem arises prior to shipping the goods.

Do you offer freight insurance?
We certainly do, and highly recommend it as Australia is a big country. Insurance / Shipping protection is available and is only 1.5% of the value of the goods.

Can I pick my goods up in store?    
Of course! Unlike some stores, we do not charge for you to pick up in store. We are open 7 days for your convenience, but please give us a date and time of pick up so we can make sure your goods are ready. Orders that are left for over 1 week and not picked up will be returned to stock, unless other arrangements have been made. Valid ID will be required for picking up goods that have been paid for online or over the phone.

What if I am not home for the delivery?
IF you are not home, the driver will leave a card in your mail box so you can pick-up from the local depot/post office or arrange a re-delivery. 
We have found it to be much quicker & easier to have all items sent to a business address where someone will be present.

Can I ask for the courier to leave the goods at my door?
Whilst it Is possible, we highly recommend that you do not do it. All freight warranty & insurance will be void. Only do so at your own risk, if someone steals it, Musos Corner & The freight company will not be held accountable.
If you will not be able to take the delivery, it might be worth asking a friend or neighbour to take delivery of it for you.

What if it appears my goods have been freight damaged?
Please check all items before signing for them! This is very important. Do not sign for an item that appears damaged, to sign for them means "Signed for in good working order" and subsequently is out of the couriers hands, and voids insurance. If this was not possible, there can be a 24 Hour window to try and claim insurance, please contact us & the courier immediately. This only applies to orders that have paid for Insurance & are sent via courier. 

Can the courier or delivery person call me prior to delivery?
Unfortunately as often as we request this, we get denied as many times. No courier or Australia post worker will call you prior to delivery despite any bribes we may try and offer.
If you select courier we will send you a tracking number which you can use to find out an estimated time of arrival for your goods, or alternatively have it sent to a business address.

Can I have my goods delivered on the weekend or after hours?
Unfortunately this is not possible at the current point in time, however you are welcome to pickup in store late night Thursday or on weekends from our Newcastle store. Please contact us to set a pickup time.

Send to a PO BOX?
We cannot ship guitars to a PO BOX under any circumstances. Australia Post will not accept deliveries over 105cm LCM, we cannot change their policy.

Products

Do i need to set up my product?
All guitars come fully set up ready to play (after a quick tuning). Banjos will need to be set up after delivery as they cannot be shipped set up unless they are bought with a case. Some products like piano stands require some basic assembly as they are flat packed for shipping. Digitial pianos and clavinovas may require some simple assembly.

Are all products brand new?
Yes! Everything we sell, unless clearly specified, is considered brand new with full warranty. Some items, especially guitars will have been taken out of their boxes for inspection, demonstration or quality assurance. This in no way effects your warranty supplied to you by Musos Corner or Australian consumer law.

Are the items individually photographed?
All images are for illustration purposes unless otherwise specified. While we wish we could take photos of every exact item, this is not always possible and we use the pictures supplied by either the a) Australian Supplier or b) Manufacturer. 
If you require a specialty photo of your instrument prior to purchase, just contact us to see if this is available.

Does my item come with Australian warranty
All items we sell come with Australian Warranty, please read our returns policy fo rmore information. Some manufactuers provide aditional warranty over the 12 months once registering the product with them. This warranty is between you and the manufactuer, but we will be happy to help should any is needed.

Product Changes
All product descriptions and specifications listed online are subject to change without notice and all images are for illustration purpose only.